ywkkl Privacy Policy

1 Information Provided at Registration

When creating an account on ywkkl, you are required to provide the following information. These details are essential for verifying your identity and managing your account:

• Full name (as per national identity card)
• Date of birth (for age verification — for users aged 21 and above only)
• Mobile number (linked to your bKash, Nagad, or Rocket account)
• Email address
• Password (stored in encrypted form)
• Mobile banking account number (for financial transactions)

2 Automatically Collected Information

When you visit the ywkkl website or use our services, certain information is collected automatically:

• IP address and geographic location (approximate)
• Browser type and version
• Device type (mobile, tablet, or desktop)
• Session duration and page navigation data
• Cookie and session tracking data
• Referral source (which link or channel you came from)

This information is used to improve site performance, ensure security, and prevent fraudulent activity.

3 Financial Transaction Information

During deposits and withdrawals, ywkkl records the following financial information:

• Transaction date, time, and amount
• Payment method (bKash, Nagad, or Rocket)
• Transaction reference number
• Account balance and betting history

Please note that ywkkl never stores your mobile banking PIN or password. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.

4 How Collected Information Is Used

ywkkl uses user information only for specific, fair, and lawful purposes. The main purposes are as follows:

• Creating, verifying, and managing accounts
• Processing financial transactions and maintaining records
• Preventing fraud, money laundering, and misuse
• Enforcing responsible gaming policies and ensuring age verification
• Providing customer service and 24/7 live chat support
• Improving site performance and user experience
• Complying with applicable laws and regulations
• Notifying you about security-related matters

ywkkl does not sell your personal information to any marketing third parties.

5 Marketing Communications

You may give your consent to receive promotional communications from ywkkl at the time of account registration or at a later date. These may include bonus offers, tournament information, and special event notifications.

You may opt out of marketing communications at any time through your account settings or by contacting [email protected]. Even after opting out, important transaction-related notifications will continue to be sent.

6 Sharing Information with Third Parties

ywkkl does not generally disclose users' personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Only the information necessary to complete transactions is shared with mobile banking service providers such as bKash, Nagad, and Rocket.
• Technical service providers: With partners responsible for server hosting, cybersecurity, and technical infrastructure maintenance, who operate under strict confidentiality agreements.
• Law enforcement agencies: Information may be disclosed to competent authorities in response to valid orders or legal obligations.
• Fraud prevention: With relevant agencies for detecting suspicious activity and preventing money laundering.

Beyond the circumstances listed above, ywkkl does not share your information without your consent.

7 International Data Transfers

Due to its technical infrastructure, ywkkl may in some cases process user data on servers located outside Bangladesh. In such cases, ywkkl ensures that internationally recognized encryption and security standards for data protection are followed.

8 Technical Security

ywkkl uses industry-standard technology to protect your information:

• SSL Encryption (SSL/TLS): All data transmissions are secured with 256-bit encryption.
• Firewall and DDoS Protection: Advanced firewall systems to prevent unauthorized access and cyberattacks.
• Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
• Encrypted Password Storage: Passwords are never stored as plain text.
• Regular Security Audits: Periodic checks to identify and address system vulnerabilities.

However, it is not possible to make data transmission over the internet completely secure. You can also help maintain security by keeping your account password private and not logging in from unfamiliar devices.

9 Data Retention Period

ywkkl retains user information only for as long as necessary. Specifically:

• Active account data: for the full duration that the account remains active.
• Financial transaction records: for the period required by legal obligations.
• Closed account data: for a specified period until legal requirements are fulfilled.
• Logs and session data: for a limited period for security and fraud investigation purposes.

Once the required period has passed, data is securely deleted or anonymized.

10 Data Access and Correction

Every user of ywkkl has the following rights regarding their personal information:

• Right of access: You may request a copy of your personal information stored with ywkkl.
• Right to correction: If your information is incorrect or incomplete, you may request that it be corrected.
• Right to deletion: In certain circumstances, you may request that your information be deleted; however, complete deletion may not be possible if legal obligations exist.
• Right to restrict processing: In specific cases, you may request that the processing of your information be limited.
• Marketing opt-out: You may stop promotional communications at any time.

To exercise these rights, email [email protected] or contact us via 24/7 live chat.

11 Account Closure Process

If you wish to permanently close your account on ywkkl, please contact the support team. After account closure:

• Any remaining balance (if applicable) will be returned subject to meeting the minimum withdrawal conditions.
• Financial transaction records will be retained in accordance with legal requirements.
• Marketing communications will cease.
• In the case of a self-exclusion request, information will be retained for a specified period to prevent re-registration.

12 Cookie Policy

ywkkl uses cookies and similar technologies to operate the website effectively. Cookies are small data files stored in your browser.

• Essential cookies: To maintain login sessions and security — these cannot be disabled.
• Functionality cookies: To remember language preferences and personalized settings.
• Analytics cookies: To analyze site usage patterns and improve the experience.
• Security cookies: To detect fraud and unauthorized access.

You can disable cookies from your browser settings, but doing so may affect some site functionality. ywkkl does not use any third-party advertising tracking cookies.

13 Age Verification and Child Protection

ywkkl strictly enforces a 21+ age policy. Information from anyone under the age of 21 is not knowingly collected or stored.

Date of birth is verified at registration and account creation is not permitted if the minimum age requirement is not met. If we become aware that information from a minor has been collected inadvertently, that information will be deleted immediately and the account will be closed.

If a parent or guardian believes their minor child has used ywkkl, please contact [email protected].

14 Policy Updates

ywkkl reserves the right to update this Privacy Policy as needed. Users will be notified of any significant changes through the following means:

• A notice will be displayed on the website.
• A notification will be sent to the registered email address.
• The "Last Updated" date at the top of the Policy will be changed.

Continued use of ywkkl after a revised policy is published will be considered as acceptance of the new policy. You are advised to visit this page regularly.

15 Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, please contact us:

We generally respond to privacy-related requests within 24 to 48 hours. Complex requests may take longer, but we treat every request with care.